How do I get an E-9-1-1 street address?
The first step to get a E-9-1-1 street address is to obtain a Building Permit from the County Department of Building Inspection. This permit is required to place a manufactured housing unit (mobile home) or construct a site-built structure. After you have your first inspection (or footer/electrical inspection if a manufactured home) you then contact this Department and request a E-9-1-1 street address.

What qualifies naming a road?
Any right-of-way with three or more residential or business structures is assigned a E-9-1-1 street name, regardless of whether it is a private or public street or road.

Why do I need an E-9-1-1 street address when I have a Post Office box?
You need a E-9-1-1 street address to apply for and receive telephone, public water/sewer and electrical service. When anyone dials "9-1-1", the street address where that call was made is instantly made available to dispatchers within Washington County's Communications Center. The street address where the call was made determines which law enforcement, fire or rescue unit is sent to your location when you request emergency assistance.

Where can I get a Washincton County E-9-1-1 Street Map and how much does it cost?
County E-9-1-1 Street Maps are free and are available at the Washington County Chamber of Commerce (179 East Main Street, Abingdon, Virgina) or the County Department of Emergency Services (205 Academy Drive, Abingdon, Virginia) while supplies last. County E-9-1-1 Street Maps are updated approximately every two years.

Can I call "9-1-1" from a pay telephone?
Yes, coin-operated telephones can be used to dial "9-1-1" for emergency assistance at no cost. These telephones are assigned a E-9-1-1 street address for emergency response purposes.

What fire department and rescue squad covers the area where I live?
Washington County has nine volunteer fire departments, of which two are fire and rescue combination, and four rescue squads located throughout the County. The department physically located the closest to your location will be the one to respond to an emergency in your area.

Does Washington County have public emergency shelters?
The County uses public schools and County-owned community centers for public emergency shelters, activated by the County Director of Emergency Services or County Emergency Services Coordinator. Presently, the Hayters Gap and Mendota Community Center and Holston High School are designated as fully-functional public emergency shelters. If you are asked to evacuate your home for safety reasons you will be advised where to report for emergency shelter if needed.

What areas of Washington County are subject to flooding?
Flash flooding can occur anywhere but the most flood prone areas in Washington County are the Damascus and Mendota communities.